Job Description
Job Description
- Works independently and within a cross functional highly collaborative team environment to provide advanced support and troubleshooting on a wide range of laboratory instrument-associated software packages.
- Troubleshoots hardware and software issues, installs and configures new equipment, instrument-related software applications and version updates while ensuring both vendor and company-internal computer operating standards are met.
- Creates/updates problem tracking records.
- Monitors the installation of operating system and application security patches. Ensures security configurations are met and properly maintained.
- Configures and monitors backup and recovery software for all complex and critical systems.
- Builds various testing and monitoring utilities using Powershell and command line scripting.
- Sustains strong relationships with scientists and instrument support engineers to track, understand...
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