Job Description
Job Description
Insight Global's industrial manufacturing client is looking for a Laser Field Service Engineer to join their IMO Division. This job requires traveling to customer locations to repair or modify Komatsu/NTC laser equipment and provide technical support to customers. Responsibilities include:
* Travel to customer's location and repair the machine - if necessary, supervise the repair using subcontractors and/or customer's maintenance people. Perform PM inspections. (20%)
* Calculate and prepare accurate quotations for service to customers - includes contacting subcontractors and preparing their estimate into our quote for service. Prepare and present final reports to customers including inspection reports. (20%)
* Provide warranty service and support. (20%)
* Contact customers on a regular basis for customer relationships. Promote service and parts sales. (15%)
* Provide technical phone support. Supply the customer with viabl...
Insight Global's industrial manufacturing client is looking for a Laser Field Service Engineer to join their IMO Division. This job requires traveling to customer locations to repair or modify Komatsu/NTC laser equipment and provide technical support to customers. Responsibilities include:
* Travel to customer's location and repair the machine - if necessary, supervise the repair using subcontractors and/or customer's maintenance people. Perform PM inspections. (20%)
* Calculate and prepare accurate quotations for service to customers - includes contacting subcontractors and preparing their estimate into our quote for service. Prepare and present final reports to customers including inspection reports. (20%)
* Provide warranty service and support. (20%)
* Contact customers on a regular basis for customer relationships. Promote service and parts sales. (15%)
* Provide technical phone support. Supply the customer with viabl...
Apply for this Position
Ready to join Insight Global? Click the button below to submit your application.
Submit Application