Last Mile Executive

Role Overview:

The Last Mile Executive is responsible for supporting and executing last mile delivery operations in Bangalore. This role focuses on ensuring seamless deliveries, timely pickups and drop-offs, coordination with delivery partners, and superior customer experience. The position plays a critical role in monitoring real-time deliveries, resolving exceptions, supporting route planning, and assisting in continuous improvement of last mile performance.

Key Responsibilities:

• Coordinate daily last mile dispatches with 3PL partners and internal fleet teams.
• Monitor real-time delivery tracking and proactively resolve delivery exceptions and escalations.
• Support route planning and suggest improvements based on operational realities.
• Ensure timely pickups and deliveries aligned with SLAs.
• Collaborate closely with warehouse, dispatch, and customer service teams for smooth order handovers.
• Maintai...