Job Description

Job Details

Description

The Launch Account Manager is responsible for building relationships with boards as well as POA offices for assigned properties. The incumbent ensures the launch process progresses according to plan and the property receives the “white glove” experience from day one. The Launch Account Manager is the one-site key communicator between the company and the property during the launch and installation phase of a project.


Duties / Responsibilities:

  • Maintains constant and ongoing communication regarding project status with property stakeholders.

  • Is on site throughout entire launch of project (if existing community) OR visits the new construction project weekly during construction and more often as necessary/required during the move-in process after TCO.

  • Holds meetings whenever appropriate with community representatives or developers.

  • Represents company durin...

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