L&D Sr Team Lead

Lead, develop, and monitor the training team to ensure the effective execution of training programs, upholding high quality standards, strategic alignment, and adherence to ICARET values. The L&D Sr. Team Leader is responsible for providing direction, support, and direct supervision to trainers, fostering their professional growth, managing resources and materials, auditing training session quality, and serving as a key liaison between the training team, operations, instructional designers, and support teams—with a continuous focus on improvement and organizational performance impact.

1. Audit training sessions (live, recorded, or via reports).
   

1. Plan and assign training rooms according to business line, capacity, and technical requirements.
   

1. Coordinate the assignment of trainers to new classes, development sessions, or upskill training.
   

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