Lead Agent - Order Management, Booking

We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder.



Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.



· 18,000+ trained professionals



· 346 locations worldwide



· Fortune 500



· Globally unified systems





Key Responsibilities:



People:





+ Monitor and allocate workloads within OM Booking team to ensure balanced operation.



+ Provide support, direction, and training in regulatory & procedural matters to department staffs in accordance with Expeditors policies and SOP.



+ Ensure employees understand customer SOP through interview and files audit.
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