Job Description
Position Overview:
This position is primarily responsible for developing work plans or reviewing work plan timelines and managing workflows to meet timeframes. The incumbent participates in the project management estimation process, manages and plans for service demand forecasts and may participate in the development of business cases to support Technology projects. The incumbent helps to improve application performance and determines root cause problems with hardware, software and databases and has expertise in all phases of hardware, software and application activities.
Primary Responsibilities:
Provides top technical and application business expertise to multiple end user groups. Monitors system health, reviews logs and reports and escalates issues to vendors. Performs proactive and preventative maintenance. Uses available data to proactively improve application performance. Designs server applications and performance metrics ...
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