Job Description
We are looking for an experienced Gainsight Administrator to join our Customer Success Operations team. In this role, you will own the configuration, administration, and optimization of the Gainsight platform to enable scalable processes and deliver exceptional customer experiences.
About You – experience, education, skills, and accomplishments
Bachelor’s degree or equivalent experience.
5+ years of experience in Customer Success operations or system administration.
Minimum 2 years of hands-on Gainsight administration experience.
Strong understanding of SaaS business models and customer lifecycle management.
Experience with data management, reporting, and integrations (Salesforce preferred).
Excellent problem-solving skills and ability to work independently in a fast-paced environment.
What will you be doing in this role?
Administer and maintain the Gainsight...
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