Lead Business Systems Analyst (Process Automation)

Summary

The Lead Business Systems Analyst (Process Automation) is responsible for driving the adoption, delivery, support, and governance of the company’s no-code and low-code application development and business process automation platforms. This role serves as the primary bridge between business teams and IT, enabling scalable automation, improving operational efficiency, and ensuring strong governance, security, and value realization across the enterprise automation portfolio. This role combines hands-on solution design with vendor management, training, portfolio governance, and strategic planning to ensure the organization aligns the right automation technologies with the right business problems.

This role will be based in Bangalore, India, and will report to the Sr. Manager of Automation & Governance within our IT Enterprise Applications team.

Key Responsibilities