Lead Cordant Technical Support Engineer

Lead Cordant Technical Support Engineer

Role Summary: Baker Hughes has an opening for a Technical Support Specialist located in Pune, India. Other locations around Asia-Pacific will be considered. As a Lead Technical Support Specialist for Baker Hughes, you will be tasked with providing complete customer support and resolution of technical issues. This includes active, online system troubleshooting and issue resolution for Cordant hardware, software, Cloud computing, IoT, and services products. The Technical Support (TS) centers are located strategically around the globe to provide support to customers worldwide. TS provides expertise through their knowledge of the products and close relationship with technical supporting staff. They are our face to the customer when customers are looking for deep technical support and timely issue resolution.

Technical Support is a key pillar to our organization as it is typically the first line of defense to all customer and p...