Job Description
Lead Customer Service Representative
Location: Chesapeake, Virginia 23323
Duration: 26 Weeks, contract to hire
Shift Details: Must be available Friday and Saturday — this is a 5-day operation (Tue–Sat) with Sunday off guaranteed, 6-day operation during holidays. First Shift: 6:00 AM – 3:00 PM – Candidate may rotate hours based on operational needs.
Pay Rate: $21.00/hr
JOB DESCRIPTION
Overview
This is a dispatch-heavy role in a fast-paced delivery warehouse — not your typical customer service job. The Lead CSR acts as the central point of communication between our in-home driver teams, their contractor leadership, and operations. This role is all about real-time problem solving, clear communication, and accountability.
We are looking for someone mature and experienced, ideally with a hands-on background (such as handyman work, appliance install...
Location: Chesapeake, Virginia 23323
Duration: 26 Weeks, contract to hire
Shift Details: Must be available Friday and Saturday — this is a 5-day operation (Tue–Sat) with Sunday off guaranteed, 6-day operation during holidays. First Shift: 6:00 AM – 3:00 PM – Candidate may rotate hours based on operational needs.
Pay Rate: $21.00/hr
JOB DESCRIPTION
Overview
This is a dispatch-heavy role in a fast-paced delivery warehouse — not your typical customer service job. The Lead CSR acts as the central point of communication between our in-home driver teams, their contractor leadership, and operations. This role is all about real-time problem solving, clear communication, and accountability.
We are looking for someone mature and experienced, ideally with a hands-on background (such as handyman work, appliance install...
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