Job Description

A leading customer support firm in Pampanga is seeking a Lead Customer Support Agent to manage the day-to-day operations of the Customer Support unit. You will be responsible for leading a team of Customer Support Agents while ensuring high-quality customer service delivery. Ideal candidates will have at least 3 years of experience in customer-facing roles with strong communication and management skills. This role offers benefits like permanent work-from-home options and extensive leave credits.
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