Job Description

A leading technology company is seeking a Manager for Customer Support & Experience in Manila. This role involves leading a team focused on delivering high-quality software support and enhancing customer experience. Responsibilities include overseeing daily operations, managing incident responses, and ensuring team effectiveness in customer retention efforts. The ideal candidate must have a Bachelor's degree, four years of leadership experience in customer service, and strong analytical skills. This position offers opportunities for growth and development in a dynamic environment.
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