Lead Engagement & Admin VA

We are seeking a reliable and results-driven Warm Leads Calling Agent to support English-speaking clients in the construction and home improvement industries. This role focuses on outbound calling, lead qualification, and appointment setting, ensuring consistent follow-ups and accurate tracking of all lead activity. The ideal candidate is comfortable making high-volume calls, follows structured scripts, and maintains a professional and engaging phone presence while supporting sales teams through effective lead management. Key Responsibilities Conduct outbound calls to homeowners in English-speaking markets Follow provided scripts to introduce services and engage prospects Qualify warm leads and schedule appointments for sales teams Maintain accurate records of calls, outcomes, and follow-ups Track and manage leads across CRM systems and internal tools Re-engage older lead databases to identify warm opportunities Support meeting coordination, rebooking, and follow-up efforts Pro...