Lead Engagement & Admin VA

We are seeking a reliable and results-driven Warm Leads Calling Agent to support English-speaking clients in the construction and home improvement industries. This role focuses on outbound calling, lead qualification, and appointment setting, ensuring consistent follow-ups and accurate tracking of all lead activity. The ideal candidate is comfortable making high-volume calls, follows structured scripts, and maintains a professional and engaging phone presence while supporting sales teams through effective lead management.

Key Responsibilities

• Conduct outbound calls to homeowners in English-speaking markets
• Follow provided scripts to introduce services and engage prospects
• Qualify warm leads and schedule appointments for sales teams
• Maintain accurate records of calls, outcomes, and follow-ups
• Track and manage leads across CRM systems and internal tools
• Re-engage older lead databases to identify warm opportun...