Lead Engineer - Managed Protect

Job Description:

The Lead Engineer is the senior operational engineer and shift lead, responsible for the stability, performance, and lifecycle management of client security devices/services across the Managed Protect portfolio.

This role requires high technical depth in platform operations, strong troubleshooting capability, and the ability to lead shift activities with quality and confidence.

Lead engineers are device/service specialists, not security analysts. Their focus is on operational excellence, not threat analysis or risk advisory. applicants must demonstrate and document expert-level hands-on skills in at least one major vendor/platform family, with strong cross-platform awareness to operate within a multi-vendor environment.

Responsibilities:

Shift Management & Leadership

• Operational Leadership & Shift Command

• Serve as Shift Lead, ensuring operational continuity and quality.

• Gu...