Lead Generation Operations Manager

Upcision delivers verified B2B leads to 30+ clients through outbound. Roughly 60–100 inbound responses/day hit the system. A verification team calls, cleans, and qualifies. Submissions go out on schedule. Clients are month-to-month, so quality and delivery have to stay tight.
This role owns daily fulfillment operations and quality control.
Who This Role Fits:
• Call Center Operations Manager
• Lead Generation Fulfillment Manager
• Appointment Setting Team Lead
• BPO Operations Supervisor
• QA Manager With Coaching Ownership
• Performance Marketing Operations Lead
What Gets Owned Daily:
• Verification output: Dial volume, follow-ups, clean notes, accurate statusing
• On-time submissions: No last-minute scramble
• QA discipline: Sampling, scoring, coaching, repeat fixes
• Quality gates: Weak leads get reworked before clients see them
• CRM hygiene: Salesforce stays clean and auditable
The Job In One Sentence:
Keep the line moving, standards...