Job Description

The Role

The Lead IT Systems Engineer will work in a challenging, hands-on environment supporting the Department of Homeland Security (DHS), and other specialized customers in support of National Cyber Protection System (NCPS) initiatives. The candidate will work seamlessly with the ISSM and other IT Security staff to create a holistic and fully integrated IT Security organization for the overarching Program.

Candidate must be a US Citizen and hold an active Department of Defense TOPSECRET SCI clearance to be considered for this position.

The Main Responsibilities


  • Utilize trouble ticketing system to document and track outages. 
  • Exercise sound judgment during the escalation of trouble tickets.
  • Provide advanced Tier III and IV support by remotely troubleshooting and repairing transport backbone equipment, sub-tending devices, and user applications/services for a nationwide fiber optic transport network and...

    • Apply for this Position

    Ready to join Lumen? Click the button below to submit your application.

    Submit Application