Lead Management Coordinator

We are hiring a full-time Lead Management Coordinator to help organize and manage inbound leads for our clients. In this role, you will handle customer inquiries, track lead progress, and update records in CRM systems to ensure timely follow-ups. Your efforts will directly contribute to helping our clients grow their businesses by maximizing lead potential.

Key Responsibilities

• Handle inbound leads and inquiries via phone and email.
• Input and update lead information in CRM systems accurately.
• Track lead status and follow-up tasks to ensure timely responses.
• Communicate with leads and clients in a clear, professional manner.
• Categorize and prioritize leads based on status and importance.
• Work with other team members to resolve any issues and ensure smooth lead management.
• Learn and apply new service terms and tools to assist leads effectively.
• Report on lead performance and suggest proces...