Job Description

JOB DESCRIPTION

Req ID: 348977 

We are currently seeking a Lead OS and Cloud Engineer to join our team in Bangalore, Karnātaka (IN-KA), India (IN).

At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company’s growth, market presence, and ability to help our clients stay a step ahead of the competition. By hiring, the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA and for the people who work here.

Technical Skills & Experience:

  • Proven experience in Linux/UNIX/AIX troubleshooting with a strong foundation in system administration and performance tuning.
  • Hands-on experience in installing, configuring, and maintaining Linux servers (RHEL, CentOS, Ubuntu, SUSE).
  • Proficiency in High Availability (HA) configuration and management using Pacemaker (PCS & CRM) Clusters.
  • Expertise in OS patching using cloud-native tools such as Azure AUM, AWS Patch Manager, and GCP VM Manager.
  • Solid understanding of networking and performance troubleshooting.
  • Working knowledge of VMware in GCVE (Google Cloud VMware Engine).
  • Experience with Red Hat Satellite, SUSE Manager, Oracle Linux Manager, and Oracle Spacewalk.
  • Exposure to containerization and orchestration tools like Docker, Kubernetes, and OpenShift (preferred).
  • Familiarity with automation and scripting tools such as Shell scripting, Ansible, Python, or any cloud-native shell.
  • Strong grasp of ITSM/ITIL processes; certification is an added advantage.
  • Excellent communication, teamwork, and interpersonal skills are essential.

    • Key Responsibilities:

  • Manage and support cloud administration, GCVE infrastructure, OS/server patching, maintenance, and troubleshooting.
  • Work across multiple cloud platforms with a proactive and solution-oriented approach.
  • Participate in on-call rotations and handle P1/P2 incidents and escalations effectively.
  • Develop and maintain knowledge base (KB) articles, problem management documentation, SOPs, and runbooks.
  • Provide mentorship and support to L1 & L2 support teams.
  • Deliver timely, high-quality customer service with strong ownership and accountability.

    • Work independently

    Basic Qualifications:

    • 12+ years of overall operational experience

    • 5+ years of experience working in a diverse cloud support environment in a 24*7 production support model

    • 2+ years Scripting/APIs experience

    Preferred Certifications:

  • Red Hat System Administration
  • AWS SysOps Administrator/Developer/Solutions Architect Associate Certifications
  • Azure Administrator Associate/Solution Architect Certifications
  • GCP Cloud Engineer

    • About NTT DATA

    NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.

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