Lead, People Services

The Lead, People Services is a strategic leader responsible for transforming HR service delivery through data‑driven decision‑making, innovative technologies, and continuous process improvement. This role drives the modernization of HR operations by leveraging analytics, AI, and automation to enhance our team member’s experience and operational efficiency.

Your Daily Adventure

HRIS, Operations Excellence & Data Governance

• Oversee and execute on all processes relating to a team member’s lifecycle to ensure a positive experience
• Act as the primary escalation point to help solve both day‑to‑day and more complex operational problems
• Establish and monitor operational KPIs, service metrics, policy updates and process management
• Drive continuous improvement initiatives across HR operations to enhance efficiency, reduce costs, and improve service levels.
• Be responsible for the employee data across the employee life...