Lead – Process Transformation Office

Role Summary

Waaree is seeking a dynamic and hands-on transformation leader to spearhead process reengineering and operational excellence across its group businesses. As Lead – Process Transformation Office , you will be responsible for diagnosing, redesigning, and implementing high-impact processes across manufacturing, procurement, projects, sales, marketing, finance, employee experience, among others.

This role will combine technology-enabled process improvement with on-ground change management to drive measurable business impact. The ideal candidate is a structured problem solver with a strong foundation in process excellence, digital tools, and cross-functional execution. You will work directly with business heads and function leaders to drive process design, embed governance mechanisms, and create scalable, auditable workflows.

Key Responsibilities

1. Process Diagnostic & Re-design

• Lead end-to-end process mapping to identify process gaps and automation opportunities across functions, including:
• Finance
• Supply Chain
• Sales
• Manufacturing
• Projects
• Design initiatives to streamline process gaps identified and outline measurable KPIs to track impact

2. Change Management & Implementation

• Engage constructively with senior leadership to ensure alignment and obtain sign-off across redesigned processes
• Act as an on-ground change leader to drive adoption of redesigned processes across business units
• Drive process adherence through structured rollout, training, and performance tracking to achieve visible KPI movement

3. Technology-Enabled Process Transformation

• Collaborate with IT, Digital, and ERP teams to implement workflows on ERP and analytics platforms
• Ensure processes are digitally enabled, scalable, and aligned with internal audit and compliance needs
• Identify and deploy AI-led use cases to streamline operations, improve decision-making, and eliminate manual interventions

4. Governance & Continuous Improvement

• Establish governance frameworks for process performance, compliance, and continuous improvement
• Institutionalize dashboards and review mechanisms for leadership visibility and control
• Embed process excellence as a culture across the organization

Qualifications Required

• 6–10 years of total experience, with a strong foundation in process transformation, operational excellence, or digital consulting
• Prior experience in leading cross-functional process redesign or transformation programs in large organizations
• Proven expertise in project governance, SOP development, and ERP system implementation
• Strong analytical, stakeholder (including senior leadership) management, and execution skills
• Engineering / Chartered Accountant background with an MBA from a Tier-1 or equivalent institution
• Strong working knowledge of process diagnostics, automation tools, and performance improvement frameworks

Preferred

• Experience in manufacturing, energy, EPC, or infrastructure sectors
• Background in management or strategy consulting (Big 4 / Tier-1 firms) with a focus on operations, technology, or transformation
• Familiarity with AI/ML applications for process improvement
• Exposure to Lean, Six Sigma, BPM, or other structured improvement methodologies