Job Description
Job Title: Product Manager Lead – Credit Card Marketing
Location: Mumbai
Experience: 7+ years
Education: MBA from Tier 1 institute
Role Overview
We are seeking a strategic and innovative Product Manager Lead to drive end-to-end lifecycle management of credit card products, with a strong focus on affluent, premium, and emerging customer segments. This role will lead high-impact initiatives across product strategy, customer experience, acquisition, and revenue growth while managing a team of product managers.
Key Responsibilities
Product Strategy & Roadmap
- Define and own the product roadmap aligned to business objectives and customer needs.
- Lead new product launches, feature enhancements, and proposition upgrades.
- Develop business cases, requirement documents, and go-to-market strategies.
- Drive digitization and innovation across customer journeys to enhance customer experience and adoption.
Team Leadership
- Lead, mentor, and grow a team of product managers across card portfolios and segments.
- Drive performance, accountability, and execution excellence within the team.
Stakeholder Management
- Collaborate closely with marketing, proposition, distribution, credit risk, operations, compliance, and technology teams to deliver superior value propositions and seamless customer experiences.
- Act as the single point of ownership across the product lifecycle.
Data, P&L & Insights
- Use customer insights, analytics, and competitive intelligence to drive product prioritization and feature development.
- Own product P&L, optimize cost-to-serve, and drive revenue growth and profitability.
- Track and report on key performance metrics including acquisition, activation, spend, engagement, and portfolio health.
Regulatory & Governance
- Ensure all product initiatives comply with regulatory guidelines and internal policies.
Required Skills & Experience
- MBA from a Tier 1 institute .
- 7+ years of experience in product management within credit cards, consumer banking, affluent banking, or lifestyle propositions .
- Proven track record of launching and scaling card products and digital journeys.
- Strong financial acumen with hands-on experience in P&L ownership and business case development.
- Excellent communication, stakeholder management, and problem-solving skills.
- Strategic thinker with strong execution orientation and customer-first mindset.
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