Job Description

Job Description

ProSidian Seeks a Lead Receptionist | Reception [COC0017016] for Program Support on a Exempt 1099 Contract: No Overtime Pay Basis Technical Element located CONUS - Charlotte, NC Across The Mid Atlantic Region supporting urban planning, city infrastructure, and public works projects through technical expertise in design, drafting, and engineering support services in alignment with the City of Charlotte (COC) and Charlotte Cooperative Purchasing Alliance (CCPA) initiatives.

Seeking Lead Receptionist candidates with relevant Government And Public Services Sector Experience (functional and technical area expertise also ideal) to support professional services engagement for Government And Public Services Sector Clients such as COC. This as a Technical Element or Contract W-2 (IRS-1099) Reception Functional Area Professional - Reception Leadership Position; however, ProSidian reserves the right to convert to a Full-Time ProSidian employed W-2 Position.

JOB OVERVIEW

Provide services and support as a Reception Leadership (Senior Level Receptionist) in the Government And Public Services Industry Sector focusing on Human Capital Solutions for clients such as City of Charlotte (COC) | Charlotte Cooperative Purchasing Alliance (CCPA) Generally Located In CONUS - Charlotte, NC and across the Mid Atlantic Region (Of Country/World).

RESPONSIBILITIES AND DUTIES - Lead Receptionist | Reception [COC0017016]

  • Supervise front desk staff and daily workflow.
  • Oversee visitor management and customer inquiries.
  • Coordinate reception scheduling and coverage.

    • Qualifications

    Desired Qualifications For Lead Receptionist | Reception [COC0017016] (COC0017016) Candidates:

  • 3+ years reception or customer service experience, with supervisory duties.

    • Education / Experience Requirements / Qualifications

  • High school diploma or GED; some college preferred.

    • Skills Required

  • Leadership, organization, customer engagement.

    • Competencies Required

  • Professional demeanor, reliability, team coordination.

    • Ancillary Details Of The Roles

  • May assist with facility scheduling for events.
  • Responsible for reception training and onboarding.

    • Other Details

  • Acts as escalation point for customer concerns at reception.

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