Job Description
Role Description
The Lead – HR Business Partner (Retail/Stores) will own end-to-end HR for the frontline retail workforce, ensuring optimal manpower availability, store leadership capability, productivity, compliance, engagement, and retention across large store networks. This role is highly execution-oriented and works closely with Retail Operations leadership.
Key Responsibilities
Retail Workforce Strategy & Productivity
- Design and drive store manpower models, deployment norms & productivity benchmarks
- Partner with Retail Ops to ensure right staffing, right skills, right cost
- Manage peak hiring, festive staffing, and NSO ramp-ups
Hiring, Onboarding & Pipeline Management
- Ensure high-speed, high-volume hiring through multiple channels
- Build Store Manager & Assistant Manager pipelines
- Own onboarding effectiveness and early attrition reduction
Performance, Incentives & Capability
- Drive PMS, store KPIs alignment & incentive effectiveness
The Lead – HR Business Partner (Retail/Stores) will own end-to-end HR for the frontline retail workforce, ensuring optimal manpower availability, store leadership capability, productivity, compliance, engagement, and retention across large store networks. This role is highly execution-oriented and works closely with Retail Operations leadership.
Key Responsibilities
Retail Workforce Strategy & Productivity
- Design and drive store manpower models, deployment norms & productivity benchmarks
- Partner with Retail Ops to ensure right staffing, right skills, right cost
- Manage peak hiring, festive staffing, and NSO ramp-ups
Hiring, Onboarding & Pipeline Management
- Ensure high-speed, high-volume hiring through multiple channels
- Build Store Manager & Assistant Manager pipelines
- Own onboarding effectiveness and early attrition reduction
Performance, Incentives & Capability
- Drive PMS, store KPIs alignment & incentive effectiveness
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