Job Description

Job Description - Lead Senior Global Process (IND005J)Management Level:Individual Contributor:
  • We deliver the world’s most complex projects.
  • Work as part of a collaborative and inclusive team.
  • Enjoy a varied & challenging role.


    • Building on our past. Ready for the future

    Worley is a global professional services company of energy, chemicals and resources experts headquartered in Australia.

    Right now, we’re bridging two worlds as we accelerate to more sustainable energy sources, while helping our customers provide the energy, chemicals and resources that society needs now.

    We partner with our customers to deliver projects and create value over the life of their portfolio of assets. We solve complex problems by finding integrated data-centric solutions from the first stages of consulting and engineering to installation and commissioning, to the last stages of decommissioning and remediation. Join us and help drive innovation and sustainability in our projects.


    The Role

    you will work closely with our existing team to deliver projects for our clients while continuing to develop your skills and experience etc.

    The People Process Manager enables the end-to-end governance, optimization, and continuous improvement of processes within a defined journey of the employee lifecycle (portfolio). This role is pivotal in driving process excellence, compliance, and performance across all geographies, functions, and business units, leveraging organizational capabilities to enhance the employee experience and deliver on strategic aspirations.

    Process Governance and Continuous Improvement

    Own the governance and ongoing improvement of processes within a designated employee lifecycle journey (portfolio).Implement the vision and strategic direction for end-to-end process management. Project manage and report on execution of process strategy and improvement initiatives. Develop business cases to quantify the impact of process strategic initiatives.
    Engage stakeholders to influence change and drive adoption across the employee lifecycle e impact assessment and analysis support for non PxPE driven initiatives as they relate to any changes to process within the people lifecycle.
    Align Knowledge & Content Management with the governance model for end user and people practitioner knowledge.

    Process Design and Architecture

    Own the governance and ongoing improvement of processes within a designated employee lifecycle journey (portfolio).

    Process Oversight

    Own the governance and ongoing improvement of processes within a designated employee lifecycle journey (portfolio).Implement the vision and strategic direction for end-to-end process management. Project manage and report on execution of process strategy and improvement initiatives. Develop business cases to quantify the impact of process strategic stakeholders to influence change and drive adoption across the employee lifecycle journey.

    Employee Experience Integration

    Own the governance and ongoing improvement of processes within a designated employee lifecycle journey (portfolio). Implement the vision and strategic direction for end-to-end process management. Project manage and report on execution of process strategy and improvement initiatives. Develop business cases to quantify the impact of process strategic initiatives. Engage stakeholders to influence change and drive adoption across the employee lifecycle journey.

    Technology Enablement

    Design and build processes that are optimized for automation and the integration of AI technologies, including GenAI and Agentic AI capabilities. Collaborate with IT and digital teams to ensure process architectures support scalable automation and advanced AI-driven solutions. Drive the adoption and effective use of enterprise-level IT systems and platforms, including workflow automation tools, ERP systems, and data management solutions, to enable process efficiency and intelligent decision-making. Apply IT governance and security principles to ensure the confidentiality, integrity, and availability of process-related systems and data. Continuously evaluate emerging technologies and AI advancements to identify opportunities for process innovation and enhanced employee experience.

    Data Interpretation and Analysis

    Utilize data analytics tools and techniques to generate process insights and inform decision-making. Identify trends, patterns, and opportunities for process optimization based on data analysis. Develop and monitor key performance indicators (KPIs) and metrics to measure and improve process performance.

    Key Deliverables Within This Role

    The People Process Manager will be the focal point for a portfolio of processes within the people lifecycle. Within this portfolio the following deliverables will be owned by this role:

  • Identify as the main touchpoint (go to person) for wider Worley for any process question, issue, opportunity arising within this portfolio.
  • Inventory all current process documentation within this portfolio and assess gaps to standard.
  • Create experiential journey maps and personas.
  • Identify and actively communicate with key stakeholders/partners impacted by this process to ensure all pain points are identified for analysis and prioritization.
  • Translate all existing process documentation into a standard format.
  • Understand the moments that matter for all personas within future process design.
  • Identify all future opportunities for streamlining, simplification, outsourcing and automation.
  • Propose the prioritization and backlog for all identified process opportunities for roadmap inclusion.
  • Determine process metrics within and across future processes.
  • Identify and communicate change impacts based on process change and liaise with team members across change and operations to ensure these changes are supported and realized.
  • Determine RASCI as required within the process.
  • Own level 3 and level 4 documentation within the portfolio.
  • Review and assess any deviation of process from globally driven initiatives.
  • Collates and analyses data for ongoing operations (metrics, landscape, controls, FTEs).

    • About You 

    To be considered for this role it is envisaged you will possess the following attributes:

    Job Specific Skills (knowledge, experience, capabilities, systems)

  • Strong analytical and problem-solving skills.
  • Excellent communication and stakeholder management skills.
  • Proficiency in process mapping tools (. Visio), analytical tools (. Excel), and presentation tools (. PowerPoint).
  • Manage timelines and deliverables as part of project management capabilities.
  • Ability to apply a human-centered design.
  • Ability to work independently and collaboratively in a team environment.
  • Ability to distill complex information into clear and concise content for diverse audiences.
  • Knowledge of change management methodologies and tools – Shows developing knowledge of change management to contribute to support successful change initiatives.
  • Ability to collaborate with IT teams to ensure effective implementation of process changes – Shows developing proficiency in seeking opportunities for collaboration and improvement.
  • Ability to build strong relationships and collaborate with diverse teams – Begins to seek opportunities to improve and foster teamwork and displays collaborative skills.

    • Required Qualifications

  • 3+ years in Process Improvement, Business analysis, Experience or Human Centered Design, Change Management or a related field.
  • University degree in a related field or equivalent relevant experience.


    • Moving forward together

    We want our people to be energized and empowered to drive sustainable impact. So, our focus is on a values-inspired culture that unlocks brilliance through belonging, connection and innovation.

    We’re building a diverse, inclusive and respectful workplace. Creating a space where everyone feels they belong, can be themselves, and are heard.

    And we're not just talking about it; we're doing it. We're reskilling our people, leveraging transferable skills, and supporting the transition of our workforce to become experts in today's low carbon energy infrastructure and technology.

    Whatever your ambition, there’s a path for you here. And there’s no barrier to your potential career success. Join us to broaden your horizons, explore diverse opportunities, and be part of delivering sustainable change.

    Worley takes personal data protection seriously and respects EU and local data protection laws. You can read our full Recruitment Privacy Notice Here.

    Please note: If you are being represented by a recruitment agency you will not be considered, to be considered you will need to apply directly to Worley.

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