Job Description
Working hours: 35 hours per week, Monday to Friday
Duration: Permanent
Location: Gloucester
Job Ref: 204593
About the role
Benefact Group are looking for a Lead Service Management Specialist to join our Gloucester office.
This is a senior role reporting directly to the Head of Service Experience, where you’ll lead a team of Service Managers and act as the strategic owner for IT-provided services across ERP and payment platforms. You’ll ensure that Service Management functions deliver exceptional value to the business, balancing operational stability with continuous improve...
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