Lead Software Development Engineer

PRIMARY FUNCTIONS (RESPONSIBILITIES):

• Collaborate cross-functionally with business and other IT teams across Delta.
• Champion development and integration standards, best practices, and their related deliverables
• Deliver processes and components that can be maintained by the business into the future using native Salesforce features and functions whenever possible.
• Use GitLab for source control and understand how to properly deploy code between environments.
• Design, develop, and deploy Apex classes, triggers, test methods, and Lightning web components to meet the businesss requirements.
• Debug existing code and improve legacy unit tests.
• Work closely with the Salesforce Process Architect and related IT teams Advisory Developers to ensure designs adhere to Salesforce best practices and are built for scalability.
• Participate in the creation of documentation to ensure that no component or process is a closed system.
• Optimize and improve existing Salesforce implementations so that every team is achieving the maximum benefit from their investment in Salesforce.
• Work to continually understand the new features added to Salesforces products and aid the business in regression testing as needed to avoid disruption from any Salesforce-side upgrade.
• Act with urgency and a sense of ownership in the broader scheme of Deltas success
• Support off-hours problems when they arise.

WHAT DO YOU NEED TO SUCCEED (MINIMUM QUALIFICATIONS):

Technical Competencies:

• Bachelors degree in Information Systems, Computer Science or related field
• 7 years of enterprise experience developing Salesforce.com products
• A strong desire to maximize native Salesforce functions and to adopt scalability as a core design principle in all projects
• Experience in Service cloud-Must implementation
• Understanding of object-based model, governor limits in Salesforce
• Experience in working with async and sync processes
• Proficient in advanced admin features - Example: flows, Dynamic forms
• REST-Must and SOAP integrations
• Good understanding and hands on experience - Object oriented programming, Apex, LWC, Messaging in App on Web with Einstein bots
• Works well with individuals at all levels of Salesforce experience
• Deep familiarity with building integrations between Salesforce and other platforms using Apex REST APIs or other integration ETL tools
• Experience in debugging components and code built by other developers and understand how to get to the root of the issue
• Robust experience in Service Cloud features in an operationally-critical context
• Embraces diverse people, thinking and styles
• Consistently makes safety and security, of self and others, the priority
• Complex cloud experience, CRM analytics, Experience Cloud

Behavioral Competencies:

• Lead initiatives with high accountability, create a collaborative environment with a solution-based approach.
• Serve as a trusted advisor and mentor for the team offering technical advice.
• Ability to communicate with precision, engaging team and stakeholders to build trust and reliable working relationships across cross-functional teams and geographies enabling organizational alignment.
• Ability to set priorities with the team by understanding interdependence, inspiring team members with consistent focus, quality output, and timelines.
• Constantly keep oneself updated on current technology & trends to drive innovative decisions through piloting forward-thinking approaches to complex problems in ones own area of work.
• Inquisitive to understand customer priorities and business challenges while creating value for technical solutions.

WHAT WILL GIVE YOU A COMPETITIVE EDGE (PREFERRED QUALIFICATIONS)

• Exposure to diverse lines of business using Salesforce in different ways
• Able to clearly articulate the pros and cons of why you would use a particular method to achieve a solution
• Unafraid to offer suggestions if there may be a more efficient way to do something
  ID-DELVC20