Job Description
Lead Software Engineer – AI & Vo IP (Contact Centre Platform)
Location: Bangalore – HSR Layout
Work Mode: Work From Office (5 days a week)
Working Hours: 11:00 AM – 8:00 PM IST
Experience: 5–9 years
Employment Type: Full-time
About the Role
We are building a next-generation AI-powered Contact Centre platform combining Vo IP, real-time AI, and scalable backend systems. As a Senior Software Engineer – AI & Vo IP, you will design and build high-performance systems powering voice communication, automation, and analytics at scale.
This is a hands-on, core engineering role with high ownership and impact.
Key Responsibilities
- Design, develop, and maintain Vo IP-based contact centre systems (SIP, RTP, Web RTC).
- Build scalable backend services for call routing, recording, analytics, and integrations.
- Collaborate with AI teams to integrate speech-to-text, NLP, and AI automation.
- Ensure low-latency, high-availability real-time communication systems.<...
Location: Bangalore – HSR Layout
Work Mode: Work From Office (5 days a week)
Working Hours: 11:00 AM – 8:00 PM IST
Experience: 5–9 years
Employment Type: Full-time
About the Role
We are building a next-generation AI-powered Contact Centre platform combining Vo IP, real-time AI, and scalable backend systems. As a Senior Software Engineer – AI & Vo IP, you will design and build high-performance systems powering voice communication, automation, and analytics at scale.
This is a hands-on, core engineering role with high ownership and impact.
Key Responsibilities
- Design, develop, and maintain Vo IP-based contact centre systems (SIP, RTP, Web RTC).
- Build scalable backend services for call routing, recording, analytics, and integrations.
- Collaborate with AI teams to integrate speech-to-text, NLP, and AI automation.
- Ensure low-latency, high-availability real-time communication systems.<...
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