Job Description

**Become a part of our caring community and help us put health first**

We are developing an enterprise-scale Next Best Action (NBA) platform that delivers real-time, compliant, and explainable decisions across both digital and assisted channels. As we expand, our focus extends beyond speed to encompass decision integrity: ensuring deterministic outcomes, verifiable explainability, and audit-ready replay.
The Lead Engineer — Decision Integrity & Observability is responsible for the core runtime infrastructure that guarantees every decision is traceable, explainable, and defensible. This role will embed integrity and observability throughout the decision kernel, rules arbitration, Action Library integration, and state/outbox execution boundaries, empowering teams to innovate with confidence. This is a hands-on individual contributor role with organization-wide impact.

**Key Responsibilities**

**Decision Integrity (NBA Core)**

+ Define and enforce de...

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