Lead Software Engineer - Sustenance and Tools Engineering

Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!

About the Role

We are seeking a Lead Software Engineer to join the Sustenance & Tools Engineering team within the Qualys ETM organization. This role is critical to ensuring platform stability, rapid issue resolution, and continuous improvement of customer experience with tooling innovation. This role is at the intersection of customer support, analytics, and product engineering, with a strong emphasis on ensuring that Qualys customers realize full value from their ETM investment.

You will act as a technical leader owning the end-to-end CRM (Customer Reported Issue) lifecycle, driving live troubleshooting, delivering fixes in production environments, and collaborating closely with Support, SRE, Product, and core engineering teams. In addition, you will help design and enhance scalable microservices whil...