Job Description
We are seeking a highly experienced **Lead Support Engineer**to join our team and provide technical leadership in maintaining and enhancing software systems.
This role offers the chance to work in a fast-paced environment, ensuring system stability and delivering top-tier solutions. If you thrive on solving complex technical challenges, collaborating with diverse teams, and driving impactful projects, this position is an excellent opportunity for your career growth.
**Responsibilities**
- Address production incidents, service requests, and tasks to maintain system performance and reliability
- Deliver on-call support during US CST business hours, ensuring timely resolution of incidents within defined SLAs
- Execute minor enhancements, technical upgrades, and system maintenance activities as needed
- Identify and resolve defects while enhancing back-end microservices and REST APIs for improved functionality
- Create and perform unit tests to validate new code and ch...
This role offers the chance to work in a fast-paced environment, ensuring system stability and delivering top-tier solutions. If you thrive on solving complex technical challenges, collaborating with diverse teams, and driving impactful projects, this position is an excellent opportunity for your career growth.
**Responsibilities**
- Address production incidents, service requests, and tasks to maintain system performance and reliability
- Deliver on-call support during US CST business hours, ensuring timely resolution of incidents within defined SLAs
- Execute minor enhancements, technical upgrades, and system maintenance activities as needed
- Identify and resolve defects while enhancing back-end microservices and REST APIs for improved functionality
- Create and perform unit tests to validate new code and ch...
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