Job Description

Field Engineer 2 - Ld Tech Field Eng page is loaded

Field Engineer 2 - Ld Tech Field Eng

Apply locations Canberra, ACT, Australia time type Full time posted on Posted Today job requisition id REQ

What success looks like in this role:

  • Provide technical IT support to Ministers, departmental SES Band 2/3 Officers and their support staff via telephone, email, face to face and remotely.
  • Provide excellent support both verbally and written
  • Stakeholder and relationship management of customers at various levels.
  • Installing, maintaining, and troubleshooting ICT hardware, software, and peripherals.
  • Windows Operating System (OS) and 365 system build, preparation, and administration.
  • Administrative task – Microsoft access controls, software deployments, Mobile Iron
  • Queue management via the department’s service management tool, resolving Incidents and Service Requests.
  • Compiling and troubleshooting issue...

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