Job Description

A leading tech support firm in the Philippines is looking for a Principal Technical Account Manager to lead client engagements and ensure satisfaction through proactive problem resolution. This role requires strong customer success skills, technical diagnostics expertise, and experience with OSS/BSS platforms. The ideal candidate will have at least 2 years in a technical support role and be comfortable managing critical client relationships. This position is full-time, long-term, and offers competitive compensation of $30/hour, based on a 40-hour work week.
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