Lead Technical Architect

Customer Success Services (CSS) is a unit within the Oracle’s Customer Service Organization that establishes long-term relationships with many of Oracle's customers through annuity-based service contracts and project-based one-time services. CSS services team sells from a broad IT-services portfolio both on a fixed price and T&M basis. CSS services are typically requested by large Oracle customers that require the utmost attention to real mission-critical applications and processes. CSS covers the majority of large-scale Oracle customers. Oracle Customer Success Services (CSS) provides unmatched, tailored support that ensures your organization’s Oracle technology investments deliver the cutting-edge innovation and performance your business requires to compete, all while coexisting within your IT environment. CSS is an industry-leading expertise with the highest customer satisfaction to support organizations’ business every step of the way. 

Responsibilities