Job Description

Do you have a passion for crafting technical content and designing learning experiences? We are seeking a **Lead Technical Writer (Instructional Design)**to become a part of our Workforce Experience consulting team, where you will develop instructional content across various industries.
RESPONSIBILITIES
- Collaborate with client stakeholders and Subject Matter Experts to develop and author content for user support articles and learning experiences
- Author content for knowledge base sites, video scripts, and training materials
- Create learning products and utilize authoring tools to produce effective instructional assets (e.g., eLearning modules, online courses, facilitator guides, instructional decks)
- Guarantee all deliverables and products are meticulously written, edited, and proofread
- Conduct quality assurance reviews and seek continual process enhancements
- Maintain regular communication with client stakeholders, product owners, and SMEs, alongside inter...

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