Job Description
Lead Technologies and Customer Service:
Be the first local point of contact for supporting small and strategic customers' technical needs and supporting selling with businesses in Mexico and other LATAM countries.
Technical leadership
Coordination of technical integrations with customers
Meeting and understanding customer demands
Scoping of new deployments would depend on the customer.
Functional specification of new projects
Preliminary technical assessment of the feasibility of new features
Opening and follow-up of incidents
Handle security procedures for customers' cybersecurity and compliance areas.
Service monitoring follow-up
Control and maintenance of integrations
Service performance monitoring
Planning or coordinating the implementation schedule
Idealize and Specify new solutions.
Resident of Mexico City (HOME OFFICE)
Skill Sets:
Basic skills in Android development
Basic skills in JavaScript
Fluent in English
Tipo...
Be the first local point of contact for supporting small and strategic customers' technical needs and supporting selling with businesses in Mexico and other LATAM countries.
Technical leadership
Coordination of technical integrations with customers
Meeting and understanding customer demands
Scoping of new deployments would depend on the customer.
Functional specification of new projects
Preliminary technical assessment of the feasibility of new features
Opening and follow-up of incidents
Handle security procedures for customers' cybersecurity and compliance areas.
Service monitoring follow-up
Control and maintenance of integrations
Service performance monitoring
Planning or coordinating the implementation schedule
Idealize and Specify new solutions.
Resident of Mexico City (HOME OFFICE)
Skill Sets:
Basic skills in Android development
Basic skills in JavaScript
Fluent in English
Tipo...
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