Lead User Designer

Overview

Commencing in April. 12-month contract with two possible 12-month extension options. Must be an Australian Citizen with a TSPV.

The Role

Join a large, multi-stream transformation program and lead the design of intuitive, user-centred experiences across new and uplifted digital systems. You’ll run discovery and research, translate insights into practical design outcomes, and partner closely with delivery teams to embed user-centred design and uplift UX maturity across the program.

Responsibilities

• Lead and plan user research, testing and discovery activities with stakeholders
• Turn research/data insights into evidence-based UX recommendations and outcomes
• Produce UX artefacts (journeys, service blueprints, wireframes, prototypes)
• Promote design guidelines and best practices to uplift UX standards and consistency

Desired Skills and Experience

• Proven UX design experience acro...