Lead User Experience Designer

A Federal Government client is seeking a Lead User Experience Designer to support the design and digital solutions in the operations that enable the Regulator to meet its objectives. Working as part of a multi-disciplinary team, the role is responsible for conducting user research, design and prototyping, and monitoring the outcomes of usability and accessibility testing of components of the Digital ID system.

The role requires strong collaboration with stakeholders, technical specialists, and delivery teams to ensure solutions are fit for purpose, user-centred, and aligned with organisational goals.

Key Responsibilities

• Conduct user research to identify user needs, objectives and challenges of users of the Digital ID Regulator System
• Collaborate with stakeholders to develop user personas, map user journeys and user flows in the context of the Digital ID Regulator System
• Design user interfaces to assist in the developmen...