Lead UX Designer

Lead UX Designer (Contract, 6 Months)

Product:  Maatra (Private Beta)

Location:  Remote | India

Designing for moments that matter

Most products today are designed to keep people engaged. Maatra is being designed to help families stay calm when things matter.

We’re building a family-first health platform for India—where health is not managed by individuals, but by families. Our beta users consistently tell us the same thing: “This feels calm. It feels trustworthy.”

This role exists to protect that quality—and deepen it—as we scale.

About Maatra

Maatra ( supports the person in every family who manages health: records, appointments, medications, emergencies, and decisions—often across generations.

Our category has a few hard constraints:

• Usage is episodic, not daily
• When users need us most, they’re often stressed or overwhelmed
• We have to help them pick up exactly where they left off
• Trust has to be earned consistently over time, not announced once
• Value has to be discovered progressively, without overwhelm

Our job is to reduce chaos, not add features.

We are currently in private beta, iterating weekly with real families. Design decisions made now will shape how trust is built for years—and help define a new category: family health infrastructure, not just another health app.

What makes this role interesting

• You’ll design for trust, clarity, and emotional safety, not dopamine loops
• You’ll work on AI-enabled workflows, where the real challenge is when and how AI should intervene—and when it shouldn’t
• You’ll design systems that work across multiple family members, roles, and permissions
• You’ll design for resumption and continuity, not just first-time flows
• You’ll be shaping a product while it’s still malleable, not polishing something already set

This is a role for someone who enjoys thinking deeply about how people make decisions under uncertainty.

Pace and expectations

We move fast—but not sloppily.

Design decisions are well thought through, but releases are always urgent. You should be comfortable operating in that tension: making careful calls, then shipping and iterating in short cycles.

What you’ll do

• Own UX end-to-end for the product—from research to shipped experience
• Design mobile-first flows that simplify complex, real-world health workflows
• Work closely with founders and engineers to iterate continuously during beta
• Design and refine AI-assisted interactions that feel supportive, not intrusive
• Maintain coherence across flows, states, and edge cases as the product evolves
• Explain and defend design decisions clearly, then adapt them based on feedback
• Deliver production-ready designs in Figma and support implementation closely

This is a hands-on role. You will be designing, revising, and refining—often in short cycles.

Design systems

We use a component-driven design system in Figma, based on atomic design principles (tokens, variants, linked styles). All dev-facing screens are built using these components.

You should be comfortable:

• Working inside an existing system
• Extending it thoughtfully
• Knowing when not to create new components

Who this is for

You’re likely a fit if you:

• Have 5-7 years of product design experience, primarily mobile
• Have designed complex or trust-sensitive systems
• Care deeply about information architecture and interaction clarity
• Are comfortable owning ambiguous problems without waiting for perfect briefs
• Can defend your thinking—and change your mind when needed
• Are fluent in Figma and modern design systems
• Are curious about how AI changes workflows, not just UI

Experience with healthcare or AI is a plus—but good judgment matters more.

Why join now

• You’ll help define how AI-powered products earn trust, not just attention
• You’ll influence foundational UX decisions while the product is still forming
• You’ll work directly with founders—no layers, no translation loss
• You’ll help build a new category, not just a feature set

If you’re driven by the idea of designing calm systems in noisy, high-stakes domains, this role will stretch you in the right way.