Job Description

Role Overview: As a Lead Voice Engineer, you will be responsible for leading and optimizing mission-critical voice infrastructure systems. You will guide the Enterprise Voice Engineer team in deploying advanced voice technologies and will collaborate across technical, application, and business teams to ensure high-quality voice solutions that align with organizational goals.

Responsibilities:

  • Voice Infrastructure Leadership:
  • Lead deployment and support for voice infrastructure processes and technologies.
  • Oversee upgrades of voice routers, analog gateways, and Cisco Unified Communication servers.
  • Resolve complex functionality issues related to voice application data, security, and system configurations, offering expert-level oversight.
  • Voice Administration:
  • Direct installation, configuration, and management of voice infrastructure.
  • Implement advanced ...

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