Learning and Development Coordinator

Function: Operations Excellence / Patient Experience

Location: Multi-hospital / Regional (with on-ground presence)

Role Objective

To build and own Aldun’s Learning & Development and Quality function, ensuring that every on-ground executive delivers exceptional patient handling, process accuracy, and hospital-grade professionalism at scale.

This role is responsible for transforming training into a measurable patient experience advantage for Aldun.

Key Responsibilities

1. Build Aldun’s L&D Framework

• Design and implement Aldun’s Ground Team Charter, training philosophy and quality standards.
• Create structured onboarding, certification, and re-certification programs for hospital-stationed teams.
• Develop practical, scenario-based training content focused on real patient interactions.

2. Own Patient Exp...