Learning and Development Coordinator

Function:

Operations Excellence / Patient Experience
Location:

Multi-hospital / Regional (with on-ground presence)

Role Objective

To build and own Aldun's Learning & Development and Quality function, ensuring that every on-ground executive delivers

exceptional patient handling, process accuracy, and hospital-grade professionalism

at scale.
This role is responsible for transforming training into a

measurable patient experience advantage

for Aldun.

Key Responsibilities

1. Build Aldun's L&D Framework
Design and implement Aldun's Ground Team Charter, training philosophy and quality standards.
Create structured onboarding, certification, and re-certification programs for hospital-stationed teams.
Develop practical, scenario-based training content focused on real patient interactions.

2. Own Patient Experience Quality
Define what 'excellent patient handling' means at Aldun and...