Learning and Development Facilitator

Position: Trainer

Location: Hyderabad / Bengaluru

MANDATORY REQUIREMENT: Frequent travel throughout the month.

Job Summary:

Responsible for developing and implementing training programs to enhance the skills and knowledge of retail staff, aiming to improve customer service, sales performance, and product knowledge across the clinic chains.

Key Responsibilities:

1. Develop and Implement Training Programs: Create comprehensive training modules tailored to the needs of different teams. This includes designing curriculum, structuring learning materials, delivering sessions effectively and ensuring the training aligns with organizational goals. Regular updates should be made to keep content relevant and impactful.

2. Training Needs Assessment: Identify skill gaps and performance gaps through data analysi...