Learning and Development Manager

Overview

Hotel Brand: Crowne Plaza Hotels & Resorts
Location: Philippines, Quezon City; Philippines, Pasig City

Responsibilities

• Create learning strategies , design training programs, and assess their effectiveness
• Initiate, coordinate, and deliver training programs , and follow up with participants
• Training needs analysis , Identify training needs through brainstorming sessions, employee requests, and guest feedback
• Training program evaluation , Monitor training attendance and enrollment, and assess the transfer of learning to operations
• Training program alignment , Ensure training programs are aligned with the hotel's operations strategy
• Training program implementation , Implement and maintain training checklists, and ensure training is consistently delivered
• Training program support , Provide coaching and guidance to trainers and leaders, and...