Job Description

Overview

Develop and execute the company’s learning and development strategy aligned with business goals and operational needs. Design structured training programs for frontline staff, supervisors, managers, and support functions. Ensure training initiatives support service excellence, productivity, and employee retention.

Responsibilities

  • Learning Strategy & Program Design
    • Develop and execute the company’s learning and development strategy aligned with business goals and operational needs.
    • Design structured training programs for frontline staff, supervisors, managers, and support functions.
    • Ensure training initiatives support service excellence, productivity, and employee retention.
  • Operations & Technical Training
    • Lead the development of technical and operational training modules, including:
    • Food safety, sanitation, and hygiene standards
    • Kitchen ope...

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