Learning and Development Manager

Responsibilities and Duties

• Setting goals for the team, developing and implementing learning strategies and programs aligned with the business needs and priorities.
• Create training plans to ensure the store operations team has the required competencies to excel in their roles.
• Design e-learning courses and review and revise the course materials to ensure they align with operating processes, procedures, and systems.
• Manage the digital library to ensure that the courses are up to date.
• Manage the Workday Learning Management System, ensuring that the learning experience for the partners is smoothly executed.
• Develop strategic and operational plans for the learning & development work group, managing execution and measuring results.
• Supports the implementation of company programs to ensure the success of the Company
• Prepares, communicates, and educates client groups and teams on changes in policies and prac...