Learning and Development Officer

Overview

JOB SUMMARY

Learning & Development Management

Responsibilities

• Oversee the planning, design, and delivery of all learning and development programs across the organization.
• Conduct training needs analysis in collaboration with department heads to identify skill gaps and future competency requirements.
• Guide and assist the course developers/instructors in applying the best theories and practices in course and learning intervention design.
• Design and create general courses and performance support tools that will be used by all or majority of the employees in the organization (e.g. knowledge bases, FAQs, courses for communication, leadership, and other soft skills competencies).
• Monitor and evaluate the effectiveness of learning programs through feedback, assessments, and performance metrics.
• Serve as the Learning Management System (LMS) Administrator. Enroll the employees on the cour...