Learning And Development Specialist

Role: L&D Manager

Location: Hyderabad

about alliantgroup

alliantgroup is a professional services firm that provides tax consulting and compliance services to businesses in the United States. The company was founded in 2002 and is headquartered in Houston, Texas. alliantgroup services are focused on helping businesses claim tax credits and incentives that they are entitled to under various federal and state programs. These credits and incentives are designed to encourage businesses to invest in certain types of activities, such as research and development, energy efficiency, and hiring employees from certain disadvantaged groups. alliantgroup services include helping businesses identify and claim these credits and incentives, as well as providing guidance on compliance with the relevant regulations.

alliantgroup is headquartered in Houston, Texas with additional offices located in Austin, Boston, Chicago, Indianapolis, New York, Irvine, Sacramento, Washington, D.C.; and Bristol and London in the U.K.

More about our culture and why we love alliantgroup

alliantgroup India Talent Pvt. Ltd:

alliantgroup started its operations in India in the year 2020 with a world-class office in Hyderabad to provide Tax, Advisory, Audit and Accounting services. alliantgroup India Talent comprises a team of skilled professionals who address the most pressing needs of U.S CPA Firms. We work with the best talent and ensure our clients get top quality services they need. We are currently a family of 1000+ employees.

Our people and culture set us apart as a firm, and our team includes professionals from a diverse array of fields, including business, engineering, software development, law, and accounting.

Job Summary:

At alliantgroup we are seeking a strategic and hands-on Learning and Development Manager with proven experience in designing and delivering training programs within Managed Services MSP environments. The ideal candidate will lead initiatives that enhance employee capabilities across organization, ensure compliance with client-specific standards, and drive continuous improvement in service delivery.

Key Responsibilities:

Training Strategy & Execution

• Develop and implement L&D strategies aligned with MSP business goals, focusing on operational excellence, client satisfaction, and compliance.
• Design and deliver training programs for core finance functions including Procure-to-Pay (P2P), Order-to-Cash (O2C), Record-to-Report (R2R), FP&A, Tax & Audit services.
• Maintain high levels of learner engagement through case studies, role plays, interactive activities and Assessments.

Program Development

• Create role-based learning paths for associates, team leads, and managers.
• Collaborate with SMEs to build training content on accounting standards (GAAP, IFRS), and client-specific processes.

Performance & Impact

• Monitor training effectiveness using metrics such as productivity, quality scores, SLA adherence, and client feedback.
• Conduct skill gap analyses and implement targeted interventions to improve performance.

Technology & Tools

• Manage LMS platforms and digital learning tools to deliver scalable training solutions.
• Introduce innovative learning formats such as simulations, case studies, and scenario-based learning.

Stakeholder Collaboration

• Partner with org leadership, and client teams to identify training needs and ensure alignment with service delivery expectations.
• Support transitions, migrations, and new client onboarding through customized training programs.

Success Metrics:

• Reduction in performance gaps post-training
• Improved SLA/KPI adherence linked to training programs.
• Reusable, scalable training assets across accounts.

Knowledge & Capability Enablement:

• Create knowledge repositories, Playbook and best-practice guides.
• Enable a continuous learning culture across the organization.

Qualifications:

• Bachelor's or Master’s degree in Finance, Accounting, HR, or Organizational Development.
• 8+ years of experience in L&D, with at least 2 years in a MSP or BPO environment.
• Strong understanding of finance processes, compliance requirements, and client service models.
• Proven ability to create structured training frameworks.
• Excellent facilitation and presentation skills
• Experience in training delivery across technical and non-technical audiences
• Experience in instructional design and adult learning principles.
• Proficiency in LMS platforms and content authoring tools.
• Certified in Instructional Design, Train-the-Trainer, ITIL / Quality/ Agile.

Preferred Skills:

• Familiarity with Six Sigma, Lean, or other process improvement methodologies.
• Experience managing global training programs across multiple geographies and cultures