Learning & Development Manager

Job Purpose:

1. Serve as the single point of contact to create and execute the training calendar, ensuring strict adherence to scheduled programs. Devise mechanisms to track training execution across stores and territories.
2. Coordinate with the operations team to identify training requirements and ensure program implementation across stores and territories.
3. Review and update existing training modules periodically.
4. Possess a basic understanding of content development objectives and collaborate with the Operations head, subject matter experts, and the concept training head to create new training programs/modules specific to concepts or territories.
5. Conduct training sessions for Backend & Frontend staff and be willing to travel as required.
6. Coordinate with the Learning & Resource Support (LRS) team to identify and plan suitable training programs for multiple levels and functions for both Backend and Frontend staff at the conc...